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Overview of citizenM Tower of London
- Overview
- Rooms
- Location
- Amenities
- Policies
4.0 star property
9.2/10 Wonderful
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
- Bar
40 Trinity Square, London, England, EC3N 4DJ
Guests rated this location 9.7/10 - Exceptional
Explore the area
- Tower Bridge8 min walk
- London Bridge12 min walk
- The Shard17 min walk
- London (LCY-London City)22 min drive
Room options
About this area
London
CitizenM Tower of London is located in London City Centre, a neighborhood in London, and is near a metro station. Tower of London and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include St. Paul's Cathedral and Covent Garden Market. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
What's nearby
Tower of London
- 2 min walk
Tower Bridge
- 8 min walk
London Bridge
- 12 min walk
The Shard
- 17 min walk
St. Paul's Cathedral
- 10 min drive
Getting around
Tower Hill Station - 1 min walk
Fenchurch Street Station - 3 min walk
London City Airport (LCY) - 22 min drive
Restaurants
Liberty Bounds - 2 min walk
The Minories - 3 min walk
Rotunda Bar & Lounge - 1 min walk
Traitors Gate - 1 min walk
KFC - 2 min walk
About this property
citizenM Tower of London
4-star hotel near Tower of London
Located close to London Bridge and St. Paul's Cathedral, citizenM Tower of London provides 2 coffee shops/cafes, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the onsite restaurant. Guests can connect to free in-room WiFi.
Other perks include:
- Buffet breakfast (surcharge), express check-out, and 8 meeting rooms
- A water dispenser, express check-in, and multilingual staff
- Coffee/tea in the lobby, luggage storage, and smoke-free premises
- Guest reviews give top marks for the bar, central location, and helpful staff
Room features
All 370 rooms offer comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
- Recycling, LED light bulbs, and eco-friendly cleaning products
- Bathrooms with hydromassage showers and eco-friendly toiletries
- 43-inch flat-screen TVs with digital channels
- Wardrobes/closets, heating, and housekeeping
Languages
English, French
Cleaning and safety practices
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Safety measures
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 16.95 per person
1 bar
1 restaurant and 2 coffee shops
Coffee/tea in common area(s)
Restaurants on site
CanteenM
CloudM
Family friendly
Snack bar/deli
Conveniences
Elevator
Water dispenser
Guest services
24-hour front desk
Housekeeping (on request)
Luggage storage
Multilingual staff
Business services
24-hour business center
Computer station
Coworking space
Meeting rooms - 8
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Bathroom emergency pull cord
Elevator
In-room accessibility
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
(Video) Important Things to Know Before Booking a London Hotel | Book Your London Hotel seriesWheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
100% renewable energy
At least 80% lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Water dispenser
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Pillow-top mattress
Premium bedding
Bathroom
Eco-friendly toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels
Entertainment
iPad
Digital channels
iPod dock
43-inch flat-screen TV
Food and drink
Free bottled water
More
Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Energy-saving features in guestrooms
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers only
Water-efficient toilets only
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London
London
London City Centre
London City Centre
4 star
4 star
Free WiFi
Free WiFi
Family-friendly
Family-friendly
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+
Policies
Check-in
Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's citizenM mobile app before check-in
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately GBP 16.95 per person
- Late check-out fee: GBP 29.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
No visitors or unregistered guests are allowed at the property after midnight.
We should mention
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England
9.2
Wonderful
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 715 out of 1001 reviews" "
10 - Excellent
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Rating 8 - Good. 213 out of 1001 reviews" "
8 - Good
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Rating 6 - Okay. 43 out of 1001 reviews" "
6 - Okay
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Rating 4 - Poor. 14 out of 1001 reviews" "
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" "4 - Poor 1%
Rating 2 - Terrible. 16 out of 1001 reviews" "
2 - Terrible
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" "2 - Terrible 2%
9.2/10
Cleanliness
9.3/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.1/10
Eco-friendliness
Reviews
10/10 Excellent
Mark, Short Hills
Mar 14, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very cool space. For single traveler it’s a no brainer.
Stayed 5 nights in Mar 2023
8/10 Good
Dean
Travelled with partner
Mar 11, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-checkin did not accept my card, had to do manually with staff member. Was charged for a coffee at my paid for breakfast : ( ipad controller for night blind did not work. TV reception did not work adequately, kept dropping off.
Stayed 1 night in Mar 2023
10/10 Excellent
Eric
Travelled with partner
Mar 1, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was huge and comfortable - very well situated for attractions and underground access.
Stayed 3 nights in Feb 2023
10/10 Excellent
Jenee'
Travelled with partner
Mar 1, 2023
Liked: Cleanliness, amenities, property conditions & facilities
Great beautiful property. Super close to the Tower of London and tower bridge, train station right outside the door couldn’t ask for a better location. However, I had a run in with the staff only harassing my husband and at breakfast to verify our room and not doing this to anyone else. For that alone I may not return.
Stayed 2 nights in Feb 2023
10/10 Excellent
Kirsty
Feb 28, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
10/10 Excellent
Julia Lynn
Feb 25, 2023
Liked: Staff & service, amenities, property conditions & facilities
Great location above the entrance to the underground station. Near London tower but not overrun by tourists. Not a great location for dining but there are a few pubs nearby with decent food if you don’t feel like heading out too far. Hotel info is nice. Rooms are comfortable, probably more so for solo travelers than couples. Lobby is spacious and has a variety of seating option. They have a good cafe/coffee shop/bar so you don’t have to leave to get your morning beverage and can have a cocktail etc in the evening. Prices are reasonable. I would stay here again.
Stayed 3 nights in Feb 2023
10/10 Excellent
Satoshi, Foster City
Feb 20, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
10/10 Excellent
Aderoju
Travelled with partner
Feb 13, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the centre of London, the property was very clean and comfortable. The staff were very friendly and helpful.
Stayed 2 nights in Feb 2023
10/10 Excellent
Julia
Feb 7, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great location, service, and overall vibes.
Stayed 2 nights in Jan 2023
8/10 Good
Nikhil
Travelled with partner
Feb 7, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice
Stayed 3 nights in Feb 2023